Global Privacy Notice

This Privacy Notice explains how Patterson Supplies, Inc. and its subsidiaries (“Patterson,” “we,” “us,” or “our”) may collect, use and share (collectively, “process”) your personal information. We are committed to ethical privacy practices that protect your privacy and maintain the security of your personal information. You should read this Privacy Notice carefully to understand our privacy practices. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at support@pattersonsupplies.com.

This Privacy Notice (“Notice”) applies when you engage with us for any reason, including visiting our website, purchasing through one of our e-commerce sites; creating an account; or downloading or using any of our mobile-enabled or desktop solutions (collectively, the “Services”). Please read the following carefully to understand our practices regarding your personal information and how it will be treated.

This Notice applies to all information collected through our Services (which, as described above, includes our website and other digital properties), as well as any related services, sales, marketing or events. This Notice does not apply where we act only as:
a service provider or data processor, such as when your personal information is processed by us only to fulfill an order received from our customer; or,
a HIPAA business associate, such as when your provider may use our practice management services in the United States.

1. Information We Collect

We collect information that you provide directly to us when:

• You use any of the Services,
• You create an account or complete details of any profile using the Services,
• You post, upload or share any material or content through any of the Services (for example if you submit a “success story”, request a demo, or participate in pop-up surveys on our websites),
• You report a problem with any of the Services, or
• You make a transaction using one of our Services.

We collect certain personal information from third party sources, such as government agencies when we need to verify your credentials to purchase product or services or financial institutions when we need to validate account payment information.

We may also collect information about you or your business from public sources such as LinkedIn or other business directories.

Categories of Information We Process

When you use the Services, we may use your personal information to verify your identity, process your payment for the services, and learn how you engaged with our website, product, or mobile application. Below are a list of the categories of personal information we may collect from or about you:

Name and Contact Information: Your first and last name, email address, mailing address, personal phone number, photo, beneficiary and emergency contact details, and other similar data.

Financial information: Bank account details, credit or debit card information, debt and other obligations. For example, to process any required payment for the Products or Services, we may collect payment information. We may also need to collect additional financial information if you make an offer for credit to us. We will determine your creditworthiness in accordance with applicable laws.

National identifiers: Your national ID/passport, citizenship status, national provider or Drug Enforcement Agency number, social security number, or other taxpayer/government identification number.

Demographic Information: This includes your date of birth and gender as well as more sensitive personal information (also known as special category data), including information relating to racial and ethnic origin, religious, political or philosophical beliefs, trade union membership or information about your health, parental status, disabilities, sexual orientation, gender identity, and military status.

Account Information: Some information you provide to us for your account is required, but you may also choose to provide us with additional information. For example, shipping addresses, business name and registration information, and information related to your customers.

Identity Information: Photographs, Photo IDs, passports, or biometric authentication (when enabled on your device), and other information we may collect about the device you use to download our Services or to download documents contained on our website. When you have a device that enables payment or login capabilities through the use of biometrics (e.g., fingerprint or face ID), we do not collect that personal information from your device.

Transaction Information: Payment type used, date and time, payment amount, billing information, and other related details.

Health Information: Height, weight, age, medications, procedure history, race and ethnicity, and other related information may be collected as a result of your use of the Services. If you’re in the United States, we treat this information as Protected Health Information subject to HIPAA and our processing of that information is described in our HIPAA Patient Notice of Privacy Practices. If you’re a resident of the EEA or UK, we treat this information as special categories under GDPR.

Biometric Information: Fingerprint, voice prints, retina scans, analysis of behaviors, hand or face geometry, and other tools or information unique to you. In some instances, this data may be used to train third party artificial intelligence models or models developed internally.

Customer Feedback and Support: Details in any of your communications with us about or related to your use of the Services, such as when you contact our customer support team or contact us via email.

Location Information: Information related to your general location, such as through the IP address associated with the device in use. If you have a mobile application and enable location services, we may also collect your precise geolocation.

Learning or other curriculum information: When you engage with our learning platform, we collect information related to course taken, time spent and scores.

Other Information: In some instances, we may collect additional information from third-party sources, but we will notify you where we collect additional categories of data and, where required, will collect your consent before we do so. For example, we may collect information about you or your business from government agencies for regulatory purposes, or credit reporting agencies, to determine your creditworthiness.

Information Automatically Collected by using the Services

When you use the Services, we may automatically collect and store certain information in our server logs to get a better understanding of how people use the Services, for system administration purposes including system audits, and to ensure we provide a good user experience and customer service. This type of information includes information about when, how, and what parts of the Services you use.

Location Information: Your IP address or mobile device GPS may provide us with your precise or approximate location information. In some instances, we may collect this information even when you are not using one of our mobile-enabled products. You can turn this function off and on through the settings options on your device.

Usage Information: Pages or content you view on any of our websites or in our Services, may be collected to provide usage metrics.

Device Information: The device’s unique device identifiers, operating system, setting preferences (e.g., screen resolution), and mobile network information.

Log Information: Details about how you’ve used our Services, such as when you click on a link to a third-party application, access dates and times, hardware and software information, crash data, and cookie data (when it’s turned on).

Analytics Information: Details and image re-creations about your session engagement is recorded on some of our sites. Although this functionality is automatically turned on, you can choose to turn it off. To learn how to do so, you can review our Cookies Policy.

Cookies and Similar Technologies: You can review our Cookies Policy to learn more about how we collect and process your personal information through the use of cookies, pixels, web beacons and other technologies.

2. How We Use Your Personal Information

Generally, we use your personal information to:

Deliver, Manage, and Improve our Services: We use this information to enable you to have full use and functionality of the Services. We may also use your personal information to gather insights about our Services so that we can improve and make your experience better. For example, if you contact us with a complaint or question about the Services or any of the products or other services that we offer, we may keep a record of that correspondence to improve our Service features and functionality. Where practical, use of your personal information for insights and improvement of the Services is aggregated and de-identified personal information.

We may collect or process your biometric personal information under the instructions of a data controller. For instance, when our Fingerprint ID feature is enabled, it allows patients or employees of our customers to automate a sign-in or clock-in process. Some laws regulate the processing of this type of information because it is sensitive personal information. In areas where it is required, we process such data either under the specific instructions of a data controller or will solicit your consent to perform the processing as required by your local laws. In all cases we will provide you notice of the collection of biometric information.

Ensure the Security of Personal and Confidential Information: We use your personal information to ensure the security of your use of the Services, any user accounts you may have with us. This includes protecting individuals, our workforce, and the Company against loss. For example, we may use your personal information to detect malicious activities meant to access personal information or our systems.

Advertise and Market our Services to you and others: We use your contact details to communicate with you and provide you with information about our Services which may be of interest to you, where permitted by applicable law. We collect this information either from you or from third-party sources. If you do not want us to use your information in this way, you can opt-out by clicking “unsubscribe” in the email footer of the marketing communication that we sent to you. Please note that if you opt-out from receiving marketing communications, we may still contact you about service-related issues, such as where we may make changes to the Services, any terms and conditions, or this Notice.

Fulfill our Legal and Regulatory Obligations: We may have to disclose your personal information to courts, law enforcement, or governmental or public authorities. For instance, we may need to disclose your identity as part of a mandatory reporting obligation for sanctions screening.

Prevent and Detect Fraud, Waste, and Abuse: We use your personal information to ensure the security of your use of the Services, any user accounts you may have with us and our business, as well as for the purposes of preventing or detecting fraud or abuse of our Services. For example, we may use your personal information to conduct due diligence when you purchase our products or services to ensure you are eligible to make the purchase.

3. When We Share Your Personal Information

Service Providers: In some circumstances, it may be necessary for us to share your personal information with a third party in order to provide you with the Services. For example, we may need to share your personal information with our payment processing partner in order to process your payment of the Services. These third parties are our service providers and their processing of your personal data will never be for their own purposes.

Between Patterson Company Entities: To enable the smooth operation of our business, many of our subsidiaries may have to disclose personal information with other Patterson Companies Entities to provide the Services, customer, or product support.

At Your Direction: Some of our Services integrate with third-party applications. When you engage with a third-party application, we may need to share certain personal information with the third party and when required, we may need your consent to do so. In many cases, the third party’s continued use of your personal information will no longer be subject to this Notice.

Your use of any of our online or mobile applications will also be subject to the privacy notices and policies of any app store provider and/or operator (“App Store Provider”) from whom you have downloaded the app. Please check these third-party privacy notices and policies before providing any personal information to any other website or App Store Provider.

Government, Regulatory, and Law Enforcement Requests: Many of our Services are regulated under federal, state or other local laws. For example, regulations of our drug distribution service through Patterson Animal Health and Patterson Dental may require that we notify law enforcement in certain circumstances. Our law enforcement reporting may require disclosure of your personal or business information.

Sale or Transfer of Ownership: In cases of a legal change of ownership, including a merger, acquisition, reorganization, or sale of assets, we may transfer or share your personal information with a third party. We will notify you before your personal information is transferred and your personal information will become subject to a different privacy policy.

Categories of Third Parties We Share

Depending on the type of services you use, we may share your personal information with the following:

• Service Providers who are under contractual obligation to limit their use of your data
• Advertising Partners to better develop and curate our marketing campaigns
• Law Enforcement agencies when required by law
• Regulators and other enforcement agencies for surveys, audits, and inspections
• Manufacturers and other suppliers to process rebates, warranties and incentives
• Credit bureaus and similar agencies to accurately report payment and other obligations
• Clearinghouses and other claims processing companies

5. Storage and Transfer of Your Personal Information

As allowed by laws in your area, the personal information we process may be transferred to, and stored within, a destination outside of your country which may have less strict, or no data protection laws, when compared to those in your country. We reserve the right to store your personal information outside of your country of residence, in accordance with applicable laws.

As of the data of last review, our servers sit within the United States. We transfer data subject to Intracompany Agreement and Model Clauses.

6. Children’s Personal Information

None of our Services are not intended for use by people under the age of 13.

7. Maintaining the Security of Your Personal Information

We are committed to the continuous improvement of our Services to ensure the integrity of your personal information. To do so, we have implemented a variety of administrative, technical and organizational measures throughout our Services to help protect against unauthorized access, use or disclosure of your personal information.

We retain personal information collected subject to this Notice for as long as necessary fulfill the purposes for which the information was collected and to comply with applicable laws or regulatory requirements.

8. Residents of the U.K. and EEA

We process your personal information in compliance with the General Data Protection Regulation (“GDPR”) and the ePrivacy Directive. Our processing of your personal information as described in this Notice will typically be pursuant to one of the following:

• It is necessary to fulfil a contract that we have in place with you;
• For our legitimate business interests;
• Your consent; or
• Where the processing is necessary for compliance with our legal obligations.

We may process special categories of personal information as defined by the GDPR, but we will only do so where we have a legal basis and the processing is allowed under Article 9. An example of special categories of personal information is information relating to your medical history, which may include patients’ experiences using our Services.

Your personal information may also be processed by staff operating outside the EEA who work for us or for one of our service providers, for example in the provision of support services. Whenever we transfer your personal information outside of the EEA, we will take legally required steps to ensure that adequate safeguards are in place to protect your personal information and to make sure it is treated securely and in accordance with this Notice. You may contact us for a copy of the safeguards which we have put in place to protect your personal information and privacy rights in these circumstances. Depending on the Services you use, the terms of our Data Processing Addendum may also apply.

Additionally, your local data protection laws provide you the following rights to your data:

• the right to object or withdraw consent to the processing of your personal information;
• the right to access a copy of your personal information; and,
• the ability to erase, restrict or receive a machine-readable copy of your personal information.

You may also update or delete your account(s) as you choose but if you do so, you may be unable to access or us some or all of our Services. If we deny your request, we will provide you the reason for the denial, such as our legal requirement to retain certain personal information. We will handle any request to exercise your rights in accordance with applicable law. If you wish to exercise any of these rights please refer to the “Contact Us” section of this Notice.

9. Residents of the United States

We permit you to request certain information about our disclosure of personal information to third parties for their direct marketing purposes during the preceding calendar year. This request is free and may be made once a year. To make such a request, please send us an e-mail or write to us at the address provided in the “Contact Us” section of this Notice.

Your state law also provides you the following rights to your data:

• Access the personal information we have about you;
• Delete your personal information;
• Correct personal information;
• Opt-out of processing of sensitive personal information;
• Opt-out of the selling or sharing of your personal information; and,
• Appoint a representative to take these actions on your behalf.

We share limited personal information with trusted third-party partners. Many of these third parties have integrations into our various products and services. We share this information to provide you the best opportunity to optimize your use of the Patterson product or service. If you would prefer to opt-out of these customer lists.

We do not sale identifiable data for monetary compensation.

We do not take adverse action against anyone for exercising their rights under applicable laws. However, depending on the nature of your request, you may have limited product access or functionality as a result of us completing your request.

If you wish to exercise any of these rights please refer to the “Contact Us” section of this Notice. You will be asked to verify your identity before we take action on your request. In some cases, we may not be able to honor your request because we may be required to retain your information to comply with laws or these rights may not apply to our processing of your personal information. If so, we will tell you the reason your request was denied in our response to you.

You may view the Right to Know chart which provides more details about the processing of your personal information. Please note, all personal and business information is subject to disclosure to law enforcement upon a verified legal request to do so.

10. AI and generative AI

We embrace new and emerging technologies because we believe it allows us to better deliver the products and services to our customers. Patterson’s use of emerging technologies and the processing of personal data in those services is in accordance with our internal privacy and security standards. In some instances, you may opt out of the use of AI or generative AI in our products and services, but not always.

Terms of Use

Last Modified: October 18, 2016

I. Acceptance of the Terms of Use

These terms of use are entered into by and between You and Patterson Supplies, Inc. or one of its subsidiaries ("Company", "Patterson", "we" or "us"). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, these "Terms of Use"), govern your access to and use of the pattersondental.com website, including any content, functionality and services offered on or through pattersonsupplies.com (the "Website"), whether as a guest or a registered user.

Please read the Terms of Use carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, found here, incorporated herein by reference. If you do not want to agree to these Terms of Use or the Privacy Policy, you must not access or use the Website.

This Website is offered and available to qualified dental professionals, for use solely for their own internal business purposes as a dental professional, who register to order products and services from us and have a valid Patterson Supplies customer number. By using this Website, you represent and warrant that you meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

II. Changes to the Terms of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter.

Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page each time you access this Website so you are aware of any changes, as they are binding on you.

III. Accessing the Website and Account Security

We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users.

You are responsible for:

1. Making all arrangements necessary for you to have access to the Website.

2. Ensuring that all persons who access the Website through your internet connection are aware of these Terms of Use and comply with them.

To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all the information you provide on the Website is correct, current and complete. You agree that all information you provide to register with this Website or otherwise, including but not limited to through the use of any interactive features on the Website, is governed by our Privacy Policy and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

If you choose, or are provided with, a user name, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your user name, password or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.

IV. Intellectual Property Rights

The Website and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by the Company, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

These Terms of Use permit you to use the Website for your use solely for internal business purposes as a dental professional. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our Website, except as follows:

1. Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.

2. You may store files that are automatically cached by your Web browser for display enhancement purposes.

3. You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commerical use and not for further reproduction, publication or distribution.

4. If we provide desktop, mobile or other applications for download, you may download a single copy to your computer or mobile device soley for your own personal, non-commerical use, provided you agree to be bound by our end user license agreement for such applications.

5. You may not share or link this site or any content to any social media platform or other site.

6. Pricing information for products and services is considered the confidential and proprietary information of Patterson and shall not be shared with or disclosed by you to any third party.
   
   You must not:

7. Modify copies of any materials from this site.

8. Use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text.

9. Delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from this site.

10. Share, make available, or otherwise disclose to any third party product information provided to you by us, including without limitation specific product selection or pricing data.

Except as otherwise provided in these Terms of Use, you must not access or use for any commerical purposes any part of the Website or any services or materials available through the Website.

If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the Website in breach of the Terms of Use, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark and other laws.

V. Trademarks

 Additionally, the Company name, and all related names, logos, product and service names, designs and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs and slogans on this Website are the trademarks of their respective owners.

VI. Prohibited Uses

You may use the Website only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Website:

1. In any way that violates any applicable federal, state, local or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).

2. For the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise.

3. To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter" or "spam" or any other similar solicitation.

4. To impersonate or attempt to impersonate the Company, a Company employee, another user or any other person or entity (including, without limitation, by using e-mail addresses associated with any of the foregoing).

5. To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Website, or which, as determined by us, may harm the Company or users of the Website or expose them to liability.
   
   Additionally, you agree not to:

6. Use the Website in any manner that could disable, overburden, damage or impair the site or interfere with any other party's use of the Website, including their ability to engage in real time activities through the Website.

7. Use any robot, spider or other automatic device, process or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.

8. Use any manual process to monitor or copy any material on the Website or for any other unauthorized purpose without our prior written consent.

9. Use any device, software or routine that interferes with the proper working of the Website.

10. Introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful.

11. Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer or database connected to the Website.

12. Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.

13. Otherwise attempt to interfere with the proper working of the Website.

14. Infringe any patent, trademark, trade secret, copyright or other intellectual property or other rights of any other person.

15. Violate the legal rights (including the rights of publicity and privacy) of others or contain any materials that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Use and our Privacy Policy.

16. Be likely to deceive any person.

17. Promote any illegal activity, or advocate, promote or assist any unlawful act.

18. Cause annoyance, inconvenience or needless anxiety or be likely to upset, embarass, alarm or annoy any other person.

19. Impersonate any person, or misrepresent your identity or affiliation with any person or organization.

20. Involve commerical activities or sales, such as contests, sweepstakes, and other sales promotions, barter or advertising.

21. Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.

VII. Reliance on Information Posted

The information presented on or through the Website is made available soley for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.

This Website may include content provided by third parties, including materials provided by other users, bloggers and third-party licensors, syndicators, aggregators and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

VIII. Changes to the Website

We may update the content on this Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.

IX. Information About You and Your Visits to the Website

All information we collect on this Website is subject to our Privacy Policy. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

X. Links from the Website

If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

XI. Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

YOUR USE OF THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

XII. Limitation on Liability

IN NO EVENT WILL THE COMPANY, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

XIII. Indemnification

You agree to defend, indemnify and hold harmless the Company, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Use or your use of the Website, including, but not limited to, any use of the Website's content, services and products other than as expressly authorized in these Terms of Use or your use of any information obtained from the Website.

XIV. Governing Law and Jurisdiction

All matters relating to the Website and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Minnesota without giving effect to any choice or conflict of law provision or rule (whether of the State of Minnesota or any other jurisdiction).

Any legal suit, action or proceeding arising out of, or related to, these Terms of Use or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of Minnesota in each case located in the City of Minneapolis and County of Hennepin although we retain the right to bring any suit, action or proceeding against you for breach of these Terms of Use in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

XV. Arbitration

At Company's sole discretion, it may require You to submit any disputes arising from the use of these Terms of Use or the Website, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying Minnesota law.

XVI. Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

XVII. Waiver and Severability

No waiver of by the Company of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.

XVIII. Entire Agreement

The Terms of Use and our Privacy Policy constitute the sole and entire agreement between you and Patterson Companies, Inc. with respect to the Website and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Website.